Adventureland Inn

ALTOONA , IA
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Job Description

Laundry : You will collect dirty laundry from guest rooms, swimming pool areas, and hallways, restock clean linen in hotel linen closets. Involves also collecting trash. Must be able to lift and push up to 50lbs/23kg. Load/unload laundry into washing and drying machines, fold laundry. Maintain inventory of cleaning supplies & identify damaged linens and communicate with housekeeping manager. There will also be other duties assigned as needed. Requires attention to detail, punctuality, and a great service attitude & team spirit. Position requires standing for long periods of time, bending, and lifting. Must have a great team attitude, and be a dependable, hard-working, friendly, and very trustworthy and honest individual. Must follow all company & government health and safety processes. The position is for a minimum of 32 hrs per week. During very busy weeks you will be required to work 40 hrs per week (approx. May 31 through August 22).

Housekeeping Room Inspector : You will learn how to properly clean a room so you know how to correctly inspect rooms.
Duties include strip rooms of linens and empty trash ahead of the housekeeper, open unoccupied rooms, assist housekeepers with cleaning rooms, including making beds. Pick up trash and linens from the hallways, and inspect clean rooms once the housekeeper is done. Handle guest complaints concerning housekeeping service or refer problem to management, notify maintenance of any needed repairs in guest rooms and public space, report & deliver valuables or lost & found to the Front Desk, approve rooms for occupancy and ensure room is 100% prior placing it as available, update the in-house management system with the proper status of all rooms, controls waste of any product or linen and ensures that all products are used in accordance with directions and care. Must be able to stand, sit, bend down low and crawl (to look under beds), and walk for up to 8 hours a day. Must be able to lift and/or push up to 50lb/23kg. There will also be other duties assigned as needed. Must have a great team attitude, and be a dependable, hard-working, friendly, and very trustworthy and honest individual. You may be cross-trained in other areas to assist as needed. Everyone works as a team. The position is for a minimum of 32 hrs per week.
During very busy weeks you will be required to work 40 hrs per week (approx. May 31 through August 22).

Pool Safety Monitor : You are responsible for ensuring guest safety in and around the pool areas at the inn. You must actively scan the assigned zones for all emergencies and maintain a safe, fun environment by enforcing posted pool rules. You will clean the pool area, empty trash, arrange lounge chairs/tables, work towel stations, serve guests. This is a very physical job. Must be able to lift or push 50lb/23kg, remove used pool towels and restock with clean new towels, maintain a safe yet fun environment within pool areas, and assure that guests follow posted pool rules guidance. You will need to learn and retain a general knowledge of the hotel including amenities to assist guests with their needs. Pools are located inside the building but are open to the sun. Must be able to handle hot, humid weather. You will be working directly with children, teenagers, and adults in this position. No cell phones allowed
while on shift. They must be kept in your work locker. Must have a great team attitude, and be a dependable, hard-working, friendly, outgoing, and very trustworthy and honest individual. Additional duties assigned as needed. The position is for a minimum of 32 hrs per
week. During very busy weeks you will be required to work 40 hrs per week (approx. May 31 through August 22).

Front Desk Agent : : Advanced to fluent English. Advanced computer skills needed. Will greet guests, handle phones, reservations, checking guests in and out. Knowledge of American currency & credit card transactions. Must handle guest complaints with understanding & compassion, in a friendly & helpful way. Must be very customer service oriented. General knowledge of hotel including amenities and being able to assist with guest needs regarding the hotel, amusement park, campground, and surrounding area as far as local businesses, all in a courteous and friendly manner. Top priority is customer service – you must make guests feel welcome and ensure their needs are met. Attention to detail and strong communication, organizational, and interpersonal skills are very important. Also, strong mathematical skills are needed for the payment processing and bookkeeping responsibilities. You may be crosstrained in other areas to assist with if needed. You will be standing for most of the shift. The position is for a minimum of 32 hrs per week. During very busy weeks you will be required to work 40 hrs per week (approx. May 31 through August 22).

Prep Cook, Dishwasher : The position location is our Spectators Sport Bar and Grill. Food Prep: Prepare food items for
cooking. Clean, wash, stock restaurant supplies, and equipment while maintaining a clean work area. Must be able to work in a fast-paced environment, follow directions, and read safety manuals. Must be able to lift heavy items, bend, stoop, reach items on high shelves.
Dishwasher: Wash pots and pans by hand in very hot water, and use the dishwashing machine for glasses, dishes, and cutlery and then stack clean items in the appropriate area. Will also be removing trash and helping keep the kitchen area clean. Must be able to stand for your entire shift and be able to lift up to 50lb/23kg. Must be dependable, hard-working, friendly, and be a very trustworthy and honest individual. There will also be other duties assigned as needed. The position is for a minimum of 32 hrs per week. During very busy weeks you will be required to work 40 hrs per week (approx. May 31 through August 22).

Most positions require little or no experience. All positions involve being on your feet and remaining active while interacting with our guests. Positions are indoors, semi-outdoors or completely outdoors. Most indoor positions are not air-conditioned. You must be able to tolerate the heat and humidity of the Iowa summer. No matter what the weather conditions, all positions are vital to developing the fun culture our guests have come to expect here when visiting Adventureland Park.

Position

Laundry
Housekeeping Room Inspector
Pool Safety Monitor
Front Desk Agent
Prep Cook, Dishwasher
(6-10 M/F)

Rate

Laundry – $9.50 per hour
Housekeeping Room Inspector – $9.50 per hour
Pool Safety Monitor – $9.50 per hour
Front Desk Agent – $9.50 per hour
Prep Cook, Dishwasher – $10.50 per hour

Hours

32-40 hours per week

Start Date

13 May 2022 – 1 Jul 2022

End Date

23 Aug 2022 – 6 Sep 2022

English level

Laundry – Upper Intermediate
Housekeeping Room Inspector – Upper Intermediate
Pool Safety Monitor – Upper Intermediate
Front Desk Agent – Advanced
Prep Cook, Dishwasher – Upper Intermediate

Housing

$95.00/week (WoodSpring Suites – Adventureland Housing assisted by Employer)
** Deposit amount $105 Upon Arrival

Transportation to work

Adventureland will provide a free bus at specific times to and from work. You must not be late and miss the bus. If you do you will be responsible to find your own way to or from work. This bus will not take you to any other locations than work and your housing at WoodSpring Suites.

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